Thank you for shopping at veyrae.com. We strive to process and ship your orders as quickly as possible. Please review the following shipping information to understand our policies, delivery times, and any applicable fees.1. Order Processing TimeOrders are typically processed within 3-5 business days (excluding weekends and holidays) after payment confirmation.
During peak seasons or promotions, processing times may be extended.
2. Shipping Options & Delivery TimesWe offer the following shipping methods (customize based on your offerings):Shipping Method Estimated Delivery Time Standard Shipping 3–7 business days Expedited Shipping 2–3 business days Express Shipping 1–2 business days International Shipping 7–21 business days
Delivery times are estimates and not guaranteed. Delays due to customs, weather, or carrier issues may occur.3. Shipping DestinationsWe currently ship to the (whole) world.
For international orders, customers are responsible for any customs fees, taxes, or import duties.
4. Shipping Confirmation & TrackingOnce your order ships, you’ll receive a confirmation email with a tracking number (if applicable).
Tracking updates depend on the carrier (e.g., USPS, FedEx, UPS, DHL).
5. Undeliverable or Lost PackagesIf a package is returned as undeliverable (due to an incorrect address), we will contact you to reship (additional fees may apply).
If a package is lost in transit, please contact us within 1-3 days, and we’ll assist in filing a claim with the carrier.
6. Returns & Refunds Due to Shipping IssuesIf your order arrives damaged or incorrect, notify us within 1-3 days with photos for a replacement or refund.
See our Return Policy for full details.
7. Contact UsFor any shipping-related questions, email service@veyrae.com.
Orders are typically processed within 3-5 business days (excluding weekends and holidays) after payment confirmation.
During peak seasons or promotions, processing times may be extended.
| Shipping Method | Estimated Delivery Time | |
|---|---|---|
| Standard Shipping | 3–7 business days | |
| Expedited Shipping | 2–3 business days | |
| Express Shipping | 1–2 business days | |
| International Shipping | 7–21 business days |
We currently ship to the (whole) world.
For international orders, customers are responsible for any customs fees, taxes, or import duties.
Once your order ships, you’ll receive a confirmation email with a tracking number (if applicable).
Tracking updates depend on the carrier (e.g., USPS, FedEx, UPS, DHL).
If a package is returned as undeliverable (due to an incorrect address), we will contact you to reship (additional fees may apply).
If a package is lost in transit, please contact us within 1-3 days, and we’ll assist in filing a claim with the carrier.
If your order arrives damaged or incorrect, notify us within 1-3 days with photos for a replacement or refund.
See our Return Policy for full details.